The Moments blog

Notes from building an AI Chief of Staff.

Patterns we see across the leaders running their day on Moments, the design calls behind the product, and what we're shipping next.

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white ipad on brown wooden table
EfficiencyJune 8, 2026

Before You Hand an AI Executive Assistant Your Calendar, Write Down the Rules Nobody Has Written Down

An AI executive assistant doesn't just schedule — it enforces a resource-allocation policy. If you never wrote that policy down, the AI is guessing. Here's what to define first.

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a computer monitor sitting on top of a shelf
TechnologyJune 1, 2026

Your Automation Layer Is Now a Control Plane — Audit Your Connector Permissions First

The moment an AI agent can read, write, and trigger actions across your stack, your integration layer stops being harmless glue. Here's the operator workflow I'd run before scaling.

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black framed eyeglasses and black pen
EfficiencyMay 25, 2026

Your AI rollout isn't leverage until you run a capacity reallocation ledger

Stop celebrating hours saved. Start assigning every hour AI frees to a named outcome — or your rollout stays at the lifehack level.

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Two people in a real conversation
EfficiencyMay 20, 2026

Stop Using AI to Speed Up Status Updates. Run an Exception-Based Operating Review Instead.

If AI just makes your Monday update deck arrive faster, you've spent the capacity gain on the wrong thing. Here's what to do instead.

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A handwritten reminder note
TechnologyMay 19, 2026

Before You Turn On an Always-On AI Agent, Draw the System-of-Record Map

The Gemini Spark wave is here. The real operational mistake isn't choosing the wrong agent — it's giving any agent broad app access before deciding which system is authoritative for what.

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A woman sits at a desk with a laptop.
EfficiencyMay 18, 2026

Before you give an AI agent your inbox, design the escalation tiers — not the prompts

Picking the model is the easy part. The real operator work is deciding what the agent closes, what it summarizes, and what hits your phone in ninety seconds.

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Preparing for a job interview
EfficiencySeptember 7, 2023

Fool-proof: 4 tips to prepare for a job interview

Most of the work in an interview is done before you walk in. Four tactics — including a story bank — that take the pressure off the day.

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Quiet confidence
StorySeptember 7, 2023

How to build social confidence

Confidence is not one thing. It is three — self-efficacy, self-confidence and self-esteem — and each is built in a slightly different way.

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Working with full concentration from home
EfficiencyJuly 30, 2023

4 ways to not get distracted at work

Your time and attention are limited. The good news: distraction is mostly environmental. Fix the environment, and focus follows.

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Two colleagues in conversation
StoryJuly 30, 2023

3 tips for emotional intelligence at work

IQ gets the credit. EQ does the work. Three tactics for noticing what you feel, what others feel, and what to do about either.

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Evening light through a window
EfficiencyOctober 4, 2022

Quit work: how to unwind with an evening routine

Sleep is the most underrated productivity tool you own. An evening routine, repeated until it becomes a cue, is how you reclaim it.

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Quiet networking moment
StoryOctober 4, 2022

Networking for introverts

Some people network for sport. Most of us network because we have to. Here is how to do it without pretending to be someone you're not.

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Call someone to befriend them
StoryJune 30, 2022

How to make friends and not connections

Research suggests adult friendships start to thin out around age 25. The drift is real, but reversible — if you treat friendship like the relationship it is.

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Four tips to never forget a birthday
EfficiencyJune 16, 2022

4 tips to never forget birthdays

If there are fifty people in your life worth congratulating, you owe one of them a birthday every ten days. Memory is not a strategy.

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Illustration sketches and tooling
DesignMay 27, 2022

Product illustration with a purpose

Illustrations are not decoration. They are the shortest path to making a complex product feel obvious — when they have a job to do, and the discipline to keep doing it.

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